FAQ

Tiltaway Beds

Frequently Asked Questions

Absolutely! Unlike sofa beds and futons, Tiltaway Beds do not require any folding mattresses, so you are sleeping on a quality mattress without the bars and lumps associated with sofa beds and futons.

No, our price includes installation, so you don’t have to worry about it. If you are a handyperson you can save money by installing the bed yourself, but most of our customers prefer to have us do the installation.

Yes you certainly can, in most situations the pillows will also stay in place.

Our wall beds are very easy to operate. Our spring-loaded mechanisms ensure effortless opening and closing. The mechanisms are counter balanced to prevent your bed from unexpectedly falling. You can raise or lower your wall bed with just one finger! This is perhaps another reason why they are very popular in Retirement Villages.

The operation of your wall bed is important as it affects its ease of operation and durability. Our beds operate with springs as opposed to gas struts. Gas struts tend to loose pressure over time and this can make the bed very heavy to lift and dangerous. 

Our wall bed frames are made from Aluminium which results in a high quality long lasting wall bed. Aluminium frames are lighter and stronger than other inferior frames such as those made from steel.

We only source premium quality infrastructure for our Wall Beds. Our lifting mechanism is made in Germany and the rest of the hardware is made in Canada. All of our cabinetry is made to order here in Australia.

Yes, we offer a 15-year warranty with all our wall beds.

A Tiltaway beds is guaranteed to hold up to 600kg. 

Yes, the bed is easily movable and you can take it with you. However, we often find that a Tiltaway Bed in a property is a strong selling point. Sometimes leaving a Tiltaway Bed in a property is all it takes to clinch a sale.

Our beds are designed to take a normal mattress. We can arrange a quality mattress for you, or you can supply your own. Our beds will accommodate a mattress up to 25cm thick, or if you opt for our extended leg model you can have a mattress up to 30cm thick. We recommend Innerspring NOT Latex mattress’s. Latex tends to be too heavy and generally isn’t rigid enough to be stored in the upright position.

Our customer reviews

Fantastic service from Chris and the finished product is brilliant. Love it - so happy I went with this option.
Christine Oakley
Christine Oakley
2018-05-20T04:35:19+0000
We just had Chris install a full wall cabinetry and Queen bed. We needed to fit an extra bed and storage into our small home with our family growing. Chris was awesome throughout the process from the design to the final finishing touches. Highly recommend. Great product and service. Thanks Chris!
Nick Unsworth
Nick Unsworth
2018-04-25T10:38:46+0000
Just had a complete wall solution installed to create a pseudo 2nd bedroom in my flat, comprising bed, wardrobe and shelving. Result is fantastic, Chris' service, communication, reliability all fantastic. Absolutely thrilled with the result, has created so much more room and flexibility. Many thanks!
Josie Fulton
Josie Fulton
2018-04-19T03:21:48+0000
Our daughter was due to visit from Canada. I contacted Chris with my request for an urgent delivery. Not only was he able to expedite the delivery, but drove up to Castlemaine and installed it. I call that customer service! Thanks Chris. It looks crisp and clean, is very easy to operate, is well made and comfortable. I would recommend tiltaway to anyone seeking a space saving bed.Stephen Hands
Scissor Hands
Scissor Hands
2018-04-05T08:31:55+0000
We have a bed from TiltAway Beds at our workplace and needed some minor maintenance done on it recently. I called Chris and he was able to come over at the last minute and was able to repair it. We have had this bed for over 8 years with it being used every night and it's great. Excellent service and I highly recommend them!
Angela Jia
Angela Jia
2018-03-01T23:59:37+0000
I'm super happy with our bed. It looks very smart, it tilts down really easily, and it's nice and comfy to sleep on. The storage is sweet and very customizable.
Luke Hunter
Luke Hunter
2017-11-01T07:42:54+0000
Just had ours installed today. Chris was fantastic he really went the extra mile. Great workman ship & service.
Shakila Wijenayake
Shakila Wijenayake
2017-10-03T10:51:14+0000
We've had our bed for 5 years. It was the best thing we did during our renovation. So easy to fold down and up again for visitors in our family room.
Donna Morris
Donna Morris
2016-03-31T02:31:21+0000
Stella Margiolis
Stella Margiolis
2015-11-26T23:49:21+0000
Patrick Foley
Patrick Foley
2015-11-09T22:17:34+0000
Prue Fletcher
Prue Fletcher
2015-11-08T19:36:40+0000
Maree Patterson
Maree Patterson
2015-07-28T22:32:04+0000
Naffa Fonmoa
Naffa Fonmoa
2015-07-24T19:30:38+0000
A new bed in a small space - what a transformation. I would recommend this company which provides a very good product, excellent service and a competitive price. Thanks to Alan in Sydney for providing excellent service, advice and construction of a well designed unit. The mechanism on the bed is very easy to use. Strongly recommended.
Tracy Allan
Tracy Allan
2015-03-12T03:09:12+0000
Great customer service, great product! Thanks to the team at Tiltaway beds, can definitely recommend them!
PC Le Roux
PC Le Roux
2014-12-31T02:46:55+0000
We had one of these clever beds installed in Dec 2008, a King Single, and it has been one of the best investments we've made to our home! Everyone who has slept on it comments how comfortable it is...guests are impressed with the simplicity of its design, as well as its sturdiness... and various family members have slept on it too from time to time, particularly when someone in the home is unwell... Chris has been very quick to respond to any questions or issues, even many years after installation... Highly recommend the bed, and the company...
Janette Stuart
Janette Stuart
2014-12-29T06:28:41+0000